Privacy Policy

Privacy Policy for Ascendancy Accommodation

Last Updated: 01/02/2024

Ascendancy Accommodation values the privacy and security of our clients, guests, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms described in this policy.

1. Information We Collect:

- Personal Information: We may collect personal information such as names, contact details, payment information, and other relevant details necessary for booking and providing accommodation services.

- Booking Information: When you make a reservation, we collect information related to your stay, including dates, room preferences, and special requests.

- Website Usage Data: We may collect non-personal information about your interactions with our website, such as IP addresses, browser type, and pages visited, to enhance our website's functionality and user experience.

2. How We Use Your Information:

- Service Provision: We use your personal information to fulfil accommodation bookings, provide requested services, and communicate with you about your stay.

- Marketing Communications: With your consent, we may send you promotional materials and updates about our services, special offers, and events.

- Improving Services: Analysing data helps us enhance our services, tailor offerings to customer preferences, and improve the overall guest experience.

3. Information Sharing:

- Third-Party Service Providers: We may share your information with trusted third-party service providers, such as payment processors and booking platforms, to facilitate your reservation and improve our services.

- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

4. Data Security:

- We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

5. Your Choices:

- Opt-Out: You can opt-out of receiving marketing communications by following the instructions in our emails or contacting us directly.

- Access and Correction: You have the right to access and correct your personal information. Contact us if you need assistance with this.

6. Cookies and Similar Technologies:

- We use cookies and similar technologies to enhance your browsing experience and collect data about website usage. You can manage your cookie preferences through your browser settings.

7. Children's Privacy:

- Our services are not directed towards children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy:

- We may update this Privacy Policy periodically. The date of the last revision will be indicated at the top. We encourage you to review this policy regularly.

9. Contact Us:

- If you have questions, concerns, or requests regarding your privacy, please contact us.

By using Ascendancy Accommodation's services, you acknowledge that you have read and understand this Privacy Policy.